Course Summary

Course Details

This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.

This qualification is suitable for VET in Schools (VETiS) delivery and HaloNT is working to bring this exciting new course to a high school near you.

Job Roles

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. Possible job titles include:

• bar attendant
• bottle shop attendant
• café attendant
• catering assistant
• food and beverage attendant
• front office assistant
• gaming attendant
• porter
• room
• attendant

Hours of Study

Classroom (face to face) delivery is conducted over fifteen week days over three weeks. Theory training classes are held Monday to Friday 1.00pm - 5.30pm. After the first week of theory training, trainees may commence practical workplace training which takes place Monday to Friday 7am - 11.30am in a training cafe. The middle week of training may include practical work in the morning followed by the second week of theory work. the balance of practical work and the final practical assessment takes place in the mornings of the third week. Trainees may work in other cafes or food outlets subject to elective choices, but a minimum of 40 hrs of practical work must be undertaken before final practical assessments are done.

Resources Required

• All course materials are provided to the student in printed format, but may be available in electronic format for assessments.
• Students may require access to a computer or internet at home/work or you may use those available at our facility during normal business hours (if available)
• Assessments may be submitted electronically via eMail, on an USB memory stick, by a link to DropBox (or similar) or in hard copy version via mail. (Ensure that you retain a back-up copy of your assessment tasks.)

Entry requirements

You are required to have:

• Intermediate computer skills in order to utilise online resources (if required) and to complete take home assessments
• A high level of literacy and numeracy
• Access to the internet and a current email address

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